Accessories Refund & Exchange Policy
- Earrings: Earrings are nonrefundable due to hygiene reasons. This means that these items cannot be returned/refunded.
- Veils: Veils are made to order – therefore cannot be returned/refunded.
- Shoes and Necklaces: Customers can request a refund or exchange for shoes or necklaces within 14 days of delivery. However, specific conditions apply:
- The items must be in their original condition/with their original packaging and must not have been worn.
- The customer is responsible for the cost of return postage.
- It is recommended to use a trackable service for returns, as Hope x Page is not liable for items that go missing in transit.
- The refund will only cover the purchase price of the item; original postage costs will not be refunded.
- Sample Sale Purchases: Purchases made during a sample sale are nonrefundable. Customers are encouraged to contact the us before making a purchase if they wish to come in and try on sample sale items.
- Accessories Appointment: To accommodate customers concerned about ordering items they can't return; we suggest booking an accessories appointment to physically see and try on accessories (excluding earrings).